Your personal information is a trust we take seriously. 99win never sells your data or shares it with third parties without your permission. This policy explains what data we collect, why we collect it, and how we keep it secure.
We back up our commitment to data protection with action, not just words.
All your personal data is stored with 256-bit SSL encryption, making it highly resistant to access by hackers or any third party.
99win never sells your name, email, phone number, or financial information to advertisers or third parties. Your data belongs to you alone.
Documents collected for identity verification are stored with the highest level of security and used solely to meet regulatory requirements.
We use cookies solely to improve our service quality. You can disable cookies at any time through your browser settings.
You decide what information to share. You can request to update, correct, or delete your data at any time.
In the event of a security breach, we will notify all affected users within 72 hours and take immediate steps to resolve the issue.
99win.lc ("99win", "we", "us") takes your privacy extremely seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
By using the 99win website, mobile app, or any of our services, you agree to this Privacy Policy. This policy has been written in plain, clear language with Bangladeshi users in mind, so every point is easy to understand.
We only collect the information needed to provide you with the best possible service. We never ask for personal data that is not necessary.
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, NID | KYC Verification |
| Contact Information | Email, phone number | Account Management |
| Financial Information | BKash/Nagad number | Payment Processing |
| Technical Information | IP address, device information | Security & Fraud Prevention |
| Usage Data | Game history, login times | Service Improvement |
| Cookie Data | Session cookies, preferences | User Experience |
Collected data is used solely for defined purposes. We never use your information unnecessarily or sell it to third parties.
99win is committed to your privacy. We are extremely careful and selective when it comes to sharing information with third parties.
The 99win website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform runs smoothly.
You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.
99win uses industry-leading security technology to keep your data safe. Beyond the technology, our team also undergoes regular security training.
We do not keep your data longer than necessary. However, in certain cases we are required by law to retain specific information for a set period.
As a 99win user, you have several important rights over your own data. We fully respect and uphold each of these rights.
99win is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is mandatory during registration.
If a parent or legal guardian believes their child's information has been collected in our system by mistake, please notify our support team immediately. We will promptly arrange for that data to be deleted.
99win is an internationally operated platform. In some cases, your data may be stored or processed on servers located outside Bangladesh.
99win may update this Privacy Policy from time to time. For any significant changes, you will be notified at least 14 days before they take effect.
Continued use of the platform after any changes have been made constitutes your acceptance of the updated policy. Check the "Last Updated" date at the top of the page to confirm you are reading the latest version.
For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated Privacy Team.
With 99win, you have full control over your own data.
You can ask at any time to find out what data we hold about you.
To update any inaccurate or outdated information, contact our support team at any time.
You can request the permanent deletion of your data under specific circumstances.
You can object to your data being used for marketing or any other purpose.
Request that the processing of your data be limited in certain cases.
Request a copy of your data in a readily readable format.